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Customer Feedback Form
Thanks for using vaylens! We'd love to know a bit more about your experience with us.
How has your experience been so far?
*
How has your experience been so far?
A
Excellent – I'm very happy
B
Good – It works well for me
C
Okay – It's fine, nothing special
D
Could be better – I've had some issues
E
Poor = I'm not satisfied
Have you encountered any issues while logging into the E-Charge app?
*
Have you encountered any issues while logging into the E-Charge app?
A
Yes
B
No
What is your preferred method to start a charging session?
*
What is your preferred method to start a charging session?
A
RFID
B
App
C
Credit Card
Is our pricing attractive to you?
*
Is our pricing attractive to you?
A
Yes
B
No
Where do you typically charge your EV?
*
Where do you typically charge your EV?
A
Home
B
Work
C
Public Charging Station
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